Privacy policy

Effective Date: September 3, 2026

Bridge Repair AG ("we," "us," or "our") operates the web store 4h2sn0-xv.myshopify.com. We are committed to maintaining the confidentiality, security, and trust of our valued customers. This Privacy Policy details our practices concerning the collection, storage, utilization, and safeguarding of your personal data when you interact with or purchase hair care formulations from our shop.

1. Data We Collect

To fulfill your orders efficiently and provide a seamless web experience, we gather two main categories of information:

Automatically Collected Technical Data: When you browse our hair care catalog, our platform automatically logs data regarding your web browser, IP address, device type, network connection, time zone, and installed cookies. As you move across the store, we track page views, search terms, and general navigation patterns.
Personal & Order Data: When you purchase or attempt to purchase shampoo, conditioner, or hair growth serums, we collect personal details necessary to execute the order:
- Full Name
- Billing Address & Delivery Address
- Contact Information (Email: [email protected], phone numbers)
- Payment Information (Credit/debit card numbers processed through encrypted, PCI-DSS compliant payment gateways; we never store raw credit card details on our local servers).

2. How We Use Your Information

We process your data for essential, lawful commercial purposes:

Order Execution: Processing your payments, packing bottle orders, calculating shipping rates, and sending automated tracking updates.
Customer Support: Communicating with you regarding inquiries, order status, address adjustments, or product usage guidance.
Fraud Prevention: Screening incoming orders to detect potential risks, fraudulent payment attempts, or security vulnerabilities.
Site Improvement: Analyzing user trends to optimize store navigation, improve inventory choices, and evaluate marketing performance.
Marketing (Opt-In): If you consent, we may send periodic updates regarding new hair care releases, seasonal discounts, or scalp health advice. You may unsubscribe at any time via the opt-out link in any email.

3. Third-Party Data Sharing

We never sell, trade, or rent your personal data to third parties. We share information only with essential service partners who help us run our business:

Shopify: Our storefront is hosted on the Shopify e-commerce platform, which securely processes data under strict international privacy standards.
Fulfillment & Logistics: Delivery details are shared with shipping partners and postal carriers to ensure your packages are delivered to your doorstep.
Legal Requirements: We may disclose your personal records if required by applicable laws, legal processes, court orders, or enforceable governmental requests.

4. Data Rights and Access

Depending on your legal jurisdiction (such as under the European Union GDPR or similar privacy laws), you may hold specific rights regarding your personal information: