Privacy policy
Privacy Policy
Effective Date: September 16, 2026
CookWise (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or purchase products from:
This policy is designed to comply with applicable privacy requirements, including applicable Nebraska privacy protections. Nebraska law requires covered businesses to provide clear privacy notices describing categories of personal data processed, purposes of processing, consumer rights, and available request methods.
1. Information We Collect
When you visit our website, place an order, or communicate with us, we may collect:
Personal Information
Including:
- Full name;
- Email address;
- Shipping address;
- Billing information;
- Phone number;
- Order details;
- Customer service communications.
Payment Information
Payment information may be processed through secure third-party payment providers. We do not intentionally store complete payment card numbers on our systems.
Website Usage Information
We may automatically collect:
- IP address;
- Browser type;
- Device information;
- Pages visited;
- Website interaction data;
- Cookies and similar technologies.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders;
- Deliver purchased products;
- Communicate order updates;
- Provide customer support;
- Process returns and exchanges;
- Improve website functionality;
- Prevent fraudulent transactions;
- Send promotional communications when permitted.
3. Cookies and Tracking Technologies
Our website may use cookies to:
- Remember customer preferences;
- Improve browsing experience;
- Analyze website performance;
- Understand customer interactions.
Customers may adjust browser settings to refuse cookies; however, some website features may not function properly.
4. Information Sharing
We may share information only when necessary with trusted service providers, including:
- Payment processors;
- Shipping companies;
- Website hosting providers;
- Customer support providers;
- Fraud prevention services.
We do not sell customers’ personal information for unauthorized commercial purposes.
5. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online transmission method can be guaranteed to be completely secure.
6. Your Privacy Rights
Depending on applicable law, consumers may have rights regarding personal information, including:
- Requesting access to personal information;
- Requesting correction of inaccurate information;
- Requesting deletion of certain information;
- Requesting information about data processing practices.
Requests may be submitted through:
Email: [email protected]
We may verify your identity before completing certain requests.
7. Children’s Privacy
Our website is not intended for children under 13 years old.
We do not knowingly collect personal information from children without appropriate authorization.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will become effective when posted on this page.